Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?
Freight is free if you spend over $80 otherwise there is normally a flat-rate shipping cost.
Which payment methods are accepted in the Online Shop?
You are able to pay with  Mastercard, Visa or PayPal.
How long will delivery take?
Delivery of most 'off the shelf' items will take about a week. If there are any delays we will email you and let you know.
How secure is shopping in the Online Shop? Is my data protected?
All credit card transactions are encrypted and sent via a secured gateway by eWay.
What exactly happens after ordering?
You will be automatically emailed a tax invoice once you complete the shopping cart process. We then pick and pack the order and send by Australia Post to the delivery address you provided.
Do I receive an invoice for my order?
Yes. A Tax Invoice is emailed to you after you complete the shopping cart process.

Send us an email